Import
The website www.dioscurides.gr it is an online commercial store selling products and services via the Internet (hereinafter referred to as an online store or website) created and operated by the company under the name Dioscurides SA, based in Anapachi Kozani, and legally represented, with VAT number 999136548, PFS: Kozani, e-mail address This email address is being protected from spambots. You need JavaScript enabled to view it., telephone service line of the online store: 24630 61700.
The following terms and conditions will apply to the use of the online store with the brand name dioscurides.gr which can be found online www.dioscurides.gr. Any user who enters and transacts or makes use of the services of the online store (hereinafter referred to as "visitor" and/or "user" or "customer" depending on whether it is limited to visiting the store only or ordering and selling products and services) is considered to consent and unconditionally accept the following terms spelled out here, without any exception. If a user does not agree with these terms, then he must refrain from visiting, using the website as well as from any transaction or use of the services of the online store.
General conditions
The company reserves the right to freely modify or revise the terms and conditions of Use and transactions by the e-shop, at any time it deems necessary, and undertakes to inform consumers of any change, through the pages of this e-shop. Contracts through the online store are compiled in Greek.
Information & products provided
The company is committed to the accuracy, truth and completeness of the information listed in the online store, regarding the identity of the company as well as the transactions provided through the online store. The company, in the context of good faith, is not responsible and is not bound by electronic data entries made by Error/error in common experience and is entitled to correct them whenever it becomes aware of their existence.
Limitation of liability
The company in the context of its transactions from the online store is not responsible and is not liable for compensation for any damage or damage resulting from the cancellation of orders, from the non-execution or from the delay of their execution, for any reason. It does not guarantee the availability of the products exhibited in the online store but informs on the basis of The kept data about the availability or non-availability of the customer concerned and undertakes in case of change of these data, to inform customers in a timely manner about the non-availability so in this case it is not under any further responsibility. The online store provides the content (e.g. information, names, photos, illustrations), products and services available through the website "as they are". In no case is the company liable civilly or criminally for any damage (positive, special or consequential, which indicatively and not restrictively, divisively and/or cumulatively consists of loss of profits, data, lost profits, pecuniary satisfaction, etc.) who may suffer a visitor of the online store or a third party from a cause related to the operation or not and/or the use of the website and / or failure to provide services and / or products and / or information available by him and / or any unauthorized third party interventions in products and/or services and / or information available through it.
Risk transfer
In contracts in which the supplier sends the goods to the consumer, the risk of loss or damage to the goods is transferred to the consumer when he or a third party which is defined by the consumer, and which is different from the carrier has acquired physical possession of the goods. However, the risk is transferred to the consumer upon delivery to the carrier if the carrier has been ordered by the consumer to transport the goods and this option was not offered by the supplier, without prejudice to the consumer's rights to the carrier.
Intellectual property rights
All content of the online store, including distinctive titles, marks, images, graphics, photos, drawings, texts, etc. they are the intellectual property of the company and are protected under the relevant provisions of Greek law, European law and international conventions or intellectual property of third parties for which the company is licensed for its own exclusive needs and for the operation of the online store. Any copying, transfer or creation of derivative work based on this content or misleading the public about the real provider of the online store is prohibited. Reproduction, reissue, upload, announcement, dissemination or transmission or any other use of the content in any way or means for commercial or other purposes is permitted only with prior written consent of the company or any other copyright holder. The names, images, logos and distinctive features listed and describe the online store with the brand name dioscurides.gr or the products or services of the company or third parties, are assets of the company or third parties respectively, protected by the relevant trademark laws. Their use in the online store does not in any way give permission or right to use them by third parties.
User Responsibility
The user / customer agrees and undertakes to use the services, information and data of the online store as the law provides and based on the rules of good faith and transactional ethics. Is obliged not to use the online store under the brand name Dioscurides SA for: 1. sending, publishing, sending by e-mail or otherwise transmitting any content that is illegal for any reason, causing unlawful insult and harm to the company or to any third party or offending the confidentiality or privacy of any person's information 2. send, publish, send by e-mail or transmit in other ways any content that causes insult to users morals, social values, minors, etc.. 3. sending, publishing, sending by e-mail or otherwise transmitting any content for which users are not entitled to transmit in accordance with the law or applicable contracts (such as internal information, proprietary and confidential information obtained or disclosed as part of Labor Relations or covered in confidentiality agreements), 4. sending, publishing, sending by e-mail or otherwise transmitting any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of third parties of any kind, 5. sending, publishing, sending by e-mail or otherwise transmitting any material containing software viruses or any other codes, files or programs designed to interrupt, damage, destroy or equip the operation of any computer software or hardware, 6. intentional or unintentional violation of applicable law or provisions, 7. harassment of third parties in any way, 8. collection or storage of personal data about other users.
Restricted license
Dioscurides SA, subject to the terms and conditions set forth herein and all applicable laws and regulations, grants you a non-exclusive, non-transferable, personal, limited right to access, use and present this website and its contents. This license does not constitute a transfer of title to the website and its details and is subject to the following restrictions: (1) you must retain on all copies of the website and its details, all copyright annotations and other proprietary rights and (2) you may not modify the website and its information in any way or reproduce or publicly present, distribute or otherwise use the website and its information for any public or commercial purpose, unless otherwise permitted herein.
Links to the website www.dioscurides.gr
The links included in the online store, lead to pages of the store or in some cases lead the user to go from it (online store) to websites of third-party benefits, businesses, etc.p. These associated websites are not under the control of the company and the company bears no responsibility for the contents of any such website or any link included in an Associated website, or any changes or updates to such websites. The company is not responsible for internet broadcasts or for any form of transmission received from any linked website. The company provides these links to its online store, only to facilitate the use of the online store, their use is not mandatory for the visitor/customer and the fact that they are included in the online store does not indicate that the Company approves or accepts their content.
Protection Of Personal Data
The company created this website for the sole purpose of serving their customers. The website Dioscurides.gr it is simple and friendly to use and is designed to meet the specific needs of each user. In order to achieve your best service, it is important that you, our customer, understand that you must provide us with specific information regarding the processing of your order and which is maintained by US.
The processing of personal data is carried out in accordance with the provisions of the General Data Protection Regulation (GDPR 2016/679), any specific national and European legislation for certain sectors, the current Greek legislation on the protection of personal data, as well as the protection of personal data and privacy in the field of electronic communications (N. 3471/2006, as applicable) and the decisions of the Personal Data Protection Authority (APDC). The company has adapted with the GDPR framework.
This Privacy Statement and the attached terms and Conditions of use of this website describe the method of collecting data from the website dioscurides.gr, the use of this data by US and the terms and conditions of use of this website. This Privacy Statement refers solely to your personal data, which you provide to us during your orders on this website.
What is personal data.
Personal data is information that identifies you directly or indirectly. Indirectly means in conjunction with other information, such as, for example, your name, postal address, email address and phone number, or a unique device identification number.
General
The information given voluntarily by the users of the mentioned website is used by the Dioscurides.gr, in order for its users to have direct and meaningful communication with the store, to provide them with answers to specific questions they ask and finally to be served and executed their orders. The information collected by the Dioscurides.gr through the website they aim to measure the number of traffic, determine customer requirements for more products and facilitate transactions with the company. In Dioscurides.gr it does not distribute to any other organization or partner not affiliated with the dioscurides.gr e-mail addresses, or any other information concerning its users and customers, except to direct partners in the order service process.
Gathering information
In dioscurides.gr he designed his website so that his users can visit it without having to reveal their identity unless they wish. Visitors of our website are requested to provide us with their personal data only in case they want to order a product (s), register on our website and / or send an email to Dioscurides.gr.
Use of information. The dioscruides.gr collects four types of information about users: (1) information the user gives us when registering as a customer, (2) information the user gives us to execute the order of the dioscruides.gr, (3) information the user gives us in terms of participants of competitions that take place from time to time, (4) information the user gives us for telephone and Internet services, (5) information the user gives us during the connection through another platform (ios apps, android, Facebook, Google). When filling out any order form on our website, you will be asked for your full name, address, postal code of your area, your email address, phone number, credit card details, payment method of the order. In addition, you may also be asked for more specific information, such as shipping - delivery details of an order, pricing details or details of an offer you have requested. The dioscruides.en use the information you provide to us during the online submission of the form, in order to contact you regarding (i) the delivery of the order at your place, (ii) to confirm and identify the customer in any case necessary, (iii) for new or alternative products offered by dioscurides.gr, (iv) special offers of dioscruides.gr, (v) activation of telephone service or Internet, (vi) receipt of gifts by lottery contest. You have the option to choose whether or not you want to receive such communications from the Dioscurides.gr sending your request by e-mail to the e-mail address This email address is being protected from spambots. You need JavaScript enabled to view it.
Access to information
Each order processing requires the collection of personal information, for delivery or booking of an order. Also, the use of a credit card, for the charge of which documents are required to identify the legal owner's data the first and only time is guaranteed in any case. Any supporting documents and documents certifying and stating the identity of the customer remains strictly confidential and is controlled only by the competent responsible Department dioscruides.gr. Your presentation of your personal data means that you consent to this data being used by its employees dioscruides.gr for the reasons mentioned above. In dioscruides.gr it requires its employees and the maintainers of its website to provide its users-customers with the level of security mentioned in this Privacy Statement. In no other way the dioscruides.gr you may not share your personal information with others without your prior consent, unless required by legal means. Please note that under certain conditions permitted or imposed by law or on the basis of a court decision, the collection, use and disclosure of your personal data, which have been collected OnLine without your prior consent (for example in case of a court decision).
Use of personal data
We will use your personal data for the purposes as described above. We do not collect or process any more or other types of personal data than is necessary to fulfill the respective purpose. We will only use personal data in accordance with this Privacy Policy, unless you have specifically provided your consent to another use of your personal data. If we intend to use your personal data that we process with your consent, for purposes other than those disclosed in this consent, we will inform you in advance and, in cases where the processing is based on your consent, we will use your personal data for a different purpose only with your permission.
Use of customer data for advertising purposes
To continuously improve and enhance our services, we may send you email marketing messages related to our business, and which may be of interest to you. You can select the types of communications you want to receive at any time by updating your email preferences. You can also unsubscribe at any time. Sending sms to the mobile phone number, which you have indicated to us during your order, is done in order to inform you about the progress of your order. Through the account you have created on our website, you can choose whether or not you want to receive promotional / promotional material via sms. - Consent: we will not use your data for advertising purposes unless you have given your prior express and free consent. - However, for existing customers, we may use the email address we have received from you as part of our already existing customer relationship, to provide you with marketing materials related to similar products or services that you have previously requested, used, or may be interested in. You can, however, object to this use at the time of collection and every time a message is sent. In order to stop receiving emails for marketing purposes, follow the instructions within the email you receive.
Legal obligations and legal advocacy we may need to use and retain personal data for legal and compliance reasons, such as the prevention, detection, or investigation of a crime, prevention of loss, fraud or any other misuse of our services and computer systems. We may also use your personal data for internal and external control requirements, information security purposes, or to protect or exercise our rights, privacy, security, property or other persons.
Using the home page dioscruides.gr. this Privacy Policy also applies to your use of our website www. dioscruides.gr ("website"), with the following privacy-related mechanisms and features.
Cookies
In dioscruides.gr it has the ability to use cookies as part of the facilitation and operation of the services through its website. Cookies are small files (text files), which are sent and stored on the user's computer, allowing websites such as dioscruides.gr, to operate seamlessly and without technical anomalies, to collect multiple user choices, to recognize frequent users, to facilitate their access to it, and to collect data to improve the content of the website. Cookies do not cause damage to users ' computers and files stored on them. We use cookies to provide you with information and to process orders but also allow us to present you advertising & educational content related to your interests and needs. You should keep in mind that cookies are absolutely necessary in order for the website to function properly and seamlessly www. dioscruides.gr.
Cookies are divided into the following categories:
- Necessary Cookies .They allow to perform basic functions of the site, such as adding products to the cart, storing products in wishlist, online payment. Without these necessary Cookies, the smooth operation of dioscurides is directly affected, your personal navigation experience is limited as well as basic e-commerce functions are underperforming.
- Functionality Cookies. These cookies remember your preferences when you browse our website, so we can recommend the appropriate products based on your needs, helping you to find much easier what you are looking for.
- Performance Cookies. Performance cookies collect information about how visitors use our website. They allow us to see which pages they visit most often, let us know if they encounter a problem while navigating, etc. These cookies do not collect information identifying the visitor as the information is aggregated and therefore anonymous. They are used only to improve the way it works www.dioscruides.gr.
- Advertising Cookies. These cookies are used to provide ads relevant to you and your interests. They are also used to send advertising or offers that are more responsive to your needs, thus limiting unwanted and substance-free advertising messages. They also help us measure the effectiveness of our advertising campaigns.
- Cookies Analytics. They are a subset of functionality Cookies and enable us to evaluate the effectiveness of the various functions of our website, thus continuously improving the experience we offer you.
Third-party vendors, including Google, may display company ads on internet sites, use cookies to update, optimize and display ads based on a user's previous visit to the website www. dioscruides.gr.
To dioscruides.gr it may also use cookies from your previous visit to its website for remarketing.
You can choose to opt out of such use of cookies by Google by clicking here. You can also set your browser (chrome, Firefox edge, etc.), inform you each time before downloading a cookie and decide to download it or reject it. In this case, please note that you may not be able to use all of its capabilities.
To dioscurides.gr may use Google Analytics features for display ads (e.g, remarketing, Google Display Network display reports etc). Using ad settings, visitors can opt out of Google Analytics for display ads but also customize Google Display Network ads. Here are the available Google Analytics Opt-out options for the web.
To dioscurides.gr complies with Google AdWords Interest-Based Advertising Policy and restrictions on sensitive categories; and:
To dioscurides.gr and third-party vendors, including Google, together use cookies (such as the Google Analytics cookie) to update, optimize and serve ads, in line with previous visits by some users to its website, to run reports on how its ads are displayed dioscurides.gr, other uses of advertising services, interactions with these ad impressions, and advertising services related to site visits dioscurides.gr. To dioscurides.gr it may use data from Google's Interest-Based Advertising or third-party audience data (such as age, gender, and interests) with Google Analytics.
We reserve the right to change this Cookie Policy at any time. Any changes to this Cookies policy will be effective as soon as the revised Cookies policy is available on our website.
Third-party advertisers and other businesses we work with may use their own Cookies to collect information about your activities on our website. We do not control these Cookies.
Processing of children's personal data
The company will not collect or process personal data of children under 16 unless parental consent has been given, in accordance with applicable local law. If we become aware that a child's personal data was collected in error, we will delete that data without undue delay.
Processing sensitive data
We may, in some cases, process special categories of personal data about you ("sensitive data"). Sensitive data is defined as personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data for the purpose of identifying a natural person, his health or sexual life or sexual orientation. For example, we may process sensitive data that you have made public. We may also process sensitive data, where applicable, to support, exercise or defend legal claims. We may also process your sensitive data if you have freely given your prior explicit and separate consent, in a specific context for a specific purpose.
Correction, modification or deletion of information
In dioscurides.gr it allows its users to correct, change, supplement or delete data and information provided to dioscurides.gr. if you choose to delete an information, the dioscurides.gr he will act so that this information is deleted from his files directly. For the protection and safety of the user the dioscurides.gr it will try to make sure that the person making the changes is indeed the same person as the user. To access, change or delete your personal data, to report problems related to the operation of the website or to make any query contact the dioscurides.gr through www.dioscurides.gr or by e-mail to the e-mail address This email address is being protected from spambots. You need JavaScript enabled to view it.. the change or correction of your personal data can also be done through the registration page of dioscurides.gr. Please note that we will do everything possible to protect your personal data, but your password protection on our website is also up to you.
Transaction security
In dioscurides.gr it is committed to ensuring the security and integrity of the data it collects about the users of its website. In dioscurides.gr it has adopted procedures that protect the personal data that users provide on its website or provide it by any other means (eg. by telephone). These procedures protect user data from any unauthorized access or disclosure, loss or misuse, and change or destruction. They also help to certify that these data are accurate and used correctly. Your connection to it is secure because it uses TLS technology with a size of 256bit. TLS technology relies on a code key to encrypt the data before it is sent over the (TLS) connection. The security check between the data and the Server is based on the unique key code ensuring the communication in full. Browsers Netscape Navigator, Internet Explorer, Mozilla Firefox, Opera, Safari support the TLS protocol and it is recommended to use them to connect to the website dioscurides.gr.
We apply the appropriate level of security and have therefore implemented reasonable physical, electronic, and administrative procedures to safeguard the data we collect from accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access to personal data transmitted, stored or otherwise processed. Our information security policy processes are closely aligned with widely accepted international standards and are regularly reviewed and updated, whenever required, in order to meet our business needs, changes in technology and regulatory requirements. Access to your personal data is granted only to the staff or direct partners with the company who are required to have such information to service the orders. In the event of a breach of data containing personal data, the company will comply with the applicable law regarding the notification of the breach.
Your legal rights
As a data subject you have specific legal rights relating to the personal data we collect from you. The company will respect your rights and adequately deal with your concerns.
The following list contains information about your legal rights arising from applicable data protection laws:
O right to withdraw consent: where the processing of personal data is carried out on the basis of your consent you may withdraw such consent at any time.
O right of correction: you may ask us to correct the personal data concerning you. We make reasonable efforts to retain your personal data in our possession or control and used on an ongoing basis, accurate, complete, current and relevant, based on the latest information available to us. You also have the possibility to check and correct your personal data by entering the personal account you have at dioscurides.gr
O right of restriction: you may request us to restrict the processing of your personal data, if
- You dispute the accuracy of your personal data for the period necessary to verify their accuracy, - processing is unlawful and you request the restriction of the processing instead of erasure of your personal data, - we No longer need the personal data but you need them for support, exercise or defence of legal claims, or - you Have objected to processing, for the period that we verify whether our legitimate interests prevail over your own.
O right of access: you may ask us for information about personal data we hold about you, including information about the categories of personal data in our possession or control, for what purpose they are used, from which they were collected, if not from you directly, and to whom they have been communicated, where applicable. You may receive from us at no charge a copy of the personal data we hold about you. We reserve the right to charge a reasonable fee for any further copy you may request from us.
O right of portability: at your request, we will transfer your data to another controller, where technically possible, provided that the processing is based on your consent or necessary for the performance of a contract. Instead of receiving a copy of your personal data, you can ask us to transfer the data to another controller, which you will indicate to us, directly.
O right to erasure: you may ask us to delete your personal data where-the personal data are no longer necessary in relation to the purposes for which they were collected or processed - you have the right to object to further processing of your personal data and you exercise this right - the processing is based on your consent, you withdraw your consent and there is no other legal basis for processing - your personal data - for compliance with a legal obligation, which requires processing by us - in particular for statutory duty fulfillment obligations - to support, exercise or defend legal claims.
O right to object: you may object-at any time-to the processing of your personal data due to your particular situation, provided that the processing is not based on your consent but on our legitimate interest or on the legitimate interests of third parties. In this case we will no longer process your personal data unless we can demonstrate compelling legitimate reasons and an overriding interest in processing or supporting, exercising or defending legal claims. If you object to the processing, please specify whether you wish to delete your personal data or restrict our processing.
O right to file a complaint: in the event of an alleged violation of applicable privacy laws, you can file a complaint with the data protection supervisory authority in the country you live or in which the alleged violation occurred.
Please note:
o time period: we will try to satisfy your request within 30 days. However, the deadline may be extended for specific reasons relating to the specific legal right or the complexity of your request.
O restriction of access: in some cases, we may not be able to provide access to all or some of your personal data under legislative provisions. If we deny your request for access, we will inform you of the reason for this refusal.
O non-identification: in some cases, we may not be able to search for your personal data due to the identifiers you provide in your application. Two examples of personal data that we cannot look for when you provide your name and email address are: - data collected through browser cookies, - data collected by social networks if you have posted a comment under a pseudonym that is not known to us.
In such cases, where we cannot identify you as a data subject, we are unable to comply with your request to execute your legal rights, as described in this article, unless you provide us with additional information enabling your identification.
O exercise your legal rights: in order to exercise your legal rights, please contact in writing, by e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it.
Retention of your personal data
In general, we will delete the personal data we collect from you if it is no longer necessary to achieve the purposes for which it was originally collected. However, we may be asked to store your personal data for a longer period of time due to legislative provisions.
In addition, we will not delete all your personal data if you have asked us not to contact you in the future. For this purpose, the company maintains records containing information about persons who do not wish to communicate with them in the future (P.Allah. via group emails). We categorize your requests as consent to the storage of your personal data for the purposes of maintaining this file unless you give us different instructions.
Please address questions on the subject of data protection and any requests for the exercise of your legal rights to This email address is being protected from spambots. You need JavaScript enabled to view it.
Periodic Changes
Constantly the dioscurides.gr it expands, updates and improves its website, and its related products and services, will also renew this policy. We recommend that you read this process at regular intervals in order to be informed of any changes to the content of this Privacy Policy. This policy will be amended from time to time without prior notice to users.
Acceptance of the privacy protection procedures implemented by the dioscurides.gr
If you use this website you accept and consent to this Privacy Statement as well as to the terms and Conditions of use of the website that have been announced through it.
Return Policy
The company supports e-commerce enables you, through the completeness of the descriptions of which it posts on its pages, to enjoy the privilege of direct contact with the products it has from your computer screen quickly and easily.
Wanting to highlight the benefits of using the internet in our daily purchases below we list the terms and conditions for the return of defective or non-defective products.
Product returns due to delivery error
In all cases where other than those sold are delivered, by type or quantity or missing property which has been previously agreed in writing with the company, the customer returns the products for inspection and detection of the error. In this case the costs of returning the products to the company as well as the costs of refoulement to the customer are borne by the company as long as the proposed method of Return is observed by the company.
Returns of defective products
If it is found that the item has a manufacturing defect, if this is confirmed by the authorized repairman who provides the guarantee of good operation or if the company itself directly provides the guarantee of good operation, the following applies:
The warranty is provided for a limited period indicated in the analytical characteristics of the product. After the end of this period, the replacement of products is possible for an additional fee following a new agreement with the customer.
The return of the product to be replaced should be made together with all the documents that accompanied the product (P.Allah. Dat, AP. Retail etc.K) and complete its packaging. If it is a defect found later than delivery and the packaging does not exist or also if the packaging of the product was received by distributors at the time of delivery of the item the packaging of the product is not required.
The return of the products will be carried out either by personnel and means of transport of the company or by courier, or in one of the stores that the company cooperates with. In cases of return by courier, the customer is charged with the shipping costs to the company and the company is charged with the shipping costs of the replaced product.
After the return of the products, the defect reported by the customer is checked and then contacted for information on the results of the inspection.
If the defect is found, replacement of the product is carried out, otherwise cancellation of the transaction in case it is not possible to repair the product in a reasonable time and no other product of corresponding or better characteristics or corresponding value can be found by the company for the replacement. In case of cancellation of the transaction, the return of the money of the initial purchase is made in the same way as the initial payment of the customer to the company was made.
In particular, in the case of a credit card charge, the company will be obliged to inform the Issuing Bank of the cancellation of the transaction and the bank will then proceed to any operation provided for under the contract drawn up with the customer without any relevant liability of the company anymore. The company, following this information, is not responsible for the time and manner of execution of the counterclaim, regulated by the previously announced contract. In the case of cash payment, if the Customer had chosen the option "pick-up from the store", it will be made by returning his money to him from any branch of the company's network. In case of payment by bank transfer, a reverse bank transfer will be made from the company's accounts to the customer.
In the event that the products are returned damaged or incomplete, the online store has the right to demand compensation from the customer, the amount of which will be determined by the condition of the products and to unilaterally and without further ado make a total or partial offset of this claim against the customer.
Returns of products considered defective on delivery (DOA)
The return of products, which are considered defective on delivery (DOA) will be accepted within seven (7) calendar days after delivery to the customer. At the same time, the product should not be damaged and have all the original documents that accompanied the product and complete its packaging. In these cases, the following applies:
The product is received and checked to determine the defect reported by the customer.
Provided that they have been previously received and checked by the company, the item will be replaced with a similar new one, or in case of unavailability with another new product of corresponding quality and price, otherwise in case the customer does not want a replacement, a refund of the original purchase will be made to the customer .The refund is made in the same way in which the initial payment of the customer to the company was made.
In particular, in the case of a credit card charge, the company will be obliged to inform the Issuing Bank of the cancellation of the transaction and the bank will then proceed to any operation provided for under the contract drawn up with the customer without any relevant liability of the company anymore. The company, following this information, is not responsible for the time and manner of execution of the counterclaim, regulated by the previously announced contract. In the case of cash payment, if the Customer had chosen the option "pick-up from the store", it will be made by returning his money to him from any branch of the company's network. In case of payment by bank transfer, a reverse bank transfer will be made from the company's accounts to the customer.
The shipping costs for both the return of the products to the company and the return to the customer of the replaced product are borne by the company.
In the event that the products are returned damaged or incomplete, the online store has the right to demand compensation from the customer, the amount of which will be determined by the condition of the products and to unilaterally and without further ado make a total or partial offset of this claim against the customer.
For more information we are always at your disposal either by phone at 24630 61700, or by e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it..
